Phone numbers for Charlottesville City Council, the city manager, utilities, police non-emergency (434-970-3280), animal control and code enforcement.
Last checked Oct. 18, 2026. Phone numbers come from the City of Charlottesville’s staff directory and the City Council, City Manager’s Office, Utilities, Animal Control and Property Maintenance pages.
Charlottesville runs on a council-manager government: five City Council members, all elected at large, set policy, and an appointed city manager runs day-to-day operations. City Hall is at 605 E. Main St. on the Downtown Mall, with a second entrance at 610 E. Market St. Charlottesville is an independent city, so it also has its own sheriff, courts and commonwealth’s attorney, separate from Albemarle County’s.
Most-called numbers
- Emergency: 911
- Police non-emergency: 434-970-3280
- Gas leak, water main break or sewer overflow, 24 hours: 434-293-9164
- Trash and recycling: 434-970-3830
- Utility bills, start or stop service: 434-970-3211
- Report a problem online: MyCville
City Council
Voters elect five members at large to four-year terms. The council picks a mayor and vice mayor from its members. It meets the first and third Monday of each month at 4 p.m. in Council Chambers at City Hall, except on holidays; the next meetings are Monday, Oct. 19, Monday, Nov. 2, and Monday, Nov. 16. Agendas go up about five days ahead at charlottesville.gov/agenda.
| Member | Role | |
|---|---|---|
| Juandiego Wade | Mayor | wadej@charlottesville.gov |
| Natalie Oschrin | Vice mayor | oschrinn@charlottesville.gov |
| Jen Fleisher | Council member | fleisherj@charlottesville.gov |
| Michael Payne | Council member | mpayne@charlottesville.gov |
| Lloyd Snook | Council member | lsnook@charlottesville.gov |
- Clerk of Council (agendas, minutes, speaking at meetings): Kyna Thomas, chief of staff and clerk of council, 434-970-3113
- Write to the whole council with the city’s council contact form.
City manager and administration
| Office | Phone |
|---|---|
| City Manager’s Office (City Manager Samuel Sanders Jr.) | 434-970-3101 |
| Deputy City Manager James Freas | 434-970-3536 |
| Assistant City Manager Samuel Roman | 434-970-3033 |
| City Attorney’s Office | 434-970-3131 |
| Communications | 434-970-3129 |
| Economic Development | 434-970-3111 |
| Finance | 434-970-3200 |
Services
| Service | Who | Phone |
|---|---|---|
| Gas, water and sewer bills; start and stop service | Utility Billing, City Hall first floor | 434-970-3211 |
| Utilities department | Charlottesville Utilities | 434-970-3800 |
| Utility emergencies, 24 hours | Charlottesville Utilities | 434-293-9164 |
| Trash, recycling, leaves, large items | Public Works | 434-970-3830 |
| Building permits and inspections | Neighborhood Development Services | 434-970-3008 |
| Zoning | Neighborhood Development Services | 434-970-3995 |
| Code enforcement (property maintenance) | Neighborhood Development Services | 434-970-3182 |
| Animal control, non-emergency | Emergency Communications Center | 434-977-9041 |
| Parks and recreation | Parks and Recreation | 434-970-3260 |
| Buses | Downtown Transit Center | 434-970-3649 |
| Voter registration | Office of Voter Registration and Elections | 434-970-3250 |
| Weather closings | City weather hotline | 434-970-3593 |
Taxes and constitutional officers
| Office | Phone |
|---|---|
| City Treasurer (tax bills, trash decals) | 434-970-3146 |
| Commissioner of the Revenue (assessments of cars, business licenses, tax relief) | 434-970-3160 |
| City Assessor (real estate values) | 434-970-3136 |
| Sheriff | 434-970-3777 |
| Commonwealth’s Attorney | 434-970-3176 |
| Circuit Court Clerk | 434-970-3766 |
| General District Court | 434-970-3388 |
| DMV Select at City Hall | 434-970-3478 |
Public safety
- Police: Charlottesville Police Department, 606 E. Market St.; non-emergency 434-970-3280; Crime Stoppers 434-977-4000.
- Fire: Charlottesville Fire Department, 434-970-3240; Fire Marshal’s Office, 434-970-3328; free smoke alarms, 434-970-3245.
- Animal control emergencies: 911.
What this means for you
- Not an emergency but needs fixing? Use MyCville or the department line above.
- Smell gas? Get out first, then call 434-293-9164 or 911.
- Want to speak to council? Sign up for public comment at a Monday meeting; the next is Oct. 19.
Related guides: moving to Charlottesville, power outages and property taxes.
Frequently asked questions
What is the Charlottesville police non-emergency number?
434-970-3280. Call 911 for emergencies. The Crime Stoppers tip line is 434-977-4000.
Who is the mayor of Charlottesville?
Juandiego Wade is mayor and Natalie Oschrin is vice mayor, according to the city’s City Council page. City Council chooses the mayor and vice mayor from its five members.
Does Charlottesville have City Council districts?
No. All five council members are elected at large by voters citywide to four-year terms.
Who do I call about a gas leak in Charlottesville?
The city runs its own gas utility. Leave the area and call Charlottesville Utilities’ 24-hour emergency line, 434-293-9164, or 911.
How do I report a code violation in Charlottesville?
Call Neighborhood Development Services at 434-970-3182 with the address, or use the city’s online property maintenance form or the MyCville app.
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